Refund Policy

Refund Policy

We follow a liberal refund policy which puts you in a highly secure position with respect to your investment for availing our services. We are a customer-oriented firm and our existence is justified only through faultless service and complete customer satisfaction. The thousands of positive feedbacks from our contented customers gives us the leverage to provide you a cover of 100% money-back guarantee, for an initial period of 30 days.

You must be eligible for a refund according to the following criterions:

  • In case of any dissatisfaction after availing our services, you must bring it to our notice within a 30 days period after subscription.
  • The issue should be in the scope of the particular plan, otherwise the refund shall not be provided.
  • However, for liabilities originating through a virus or spyware, our service guarantee is only valid if the anti-virus and anti-spyware protection for your computer is installed and sufficiently upgraded at the time of asking the refund.
  • After the full refund of your plan, you can avail our services only after applying for a new plan.
  • This refund policy will only be applied to

How to obtain a refund ?

  • Contact our refund service branch within a span of 30 days, at the mailing address
  • Include your order no. which has been provided by Online PC Helps employee at the time of purchase.
  • Mention the reasons and issues for your pulling out of our services, in detail. This gives us a chance to amend the problem and improve on our services.


Online PC Helps is a third party support company. Although we are not affiliated with Apple, Microsoft, or any email provider, we have helped fix millions of computer problems across multiple platforms. We are a recognized expert in technology support and service.